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Describe the various ways in which the negative impact of downsizing can be minimized.

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Companies can reduce negative impacts by...

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You extol the virtues and benefits of standardization. You are probably promoting the ________.


A) matrix structure
B) virtual organization
C) bureaucracy
D) team structure
E) simple structure

F) A) and D)
G) A) and C)

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Which of the following dimensions of an environment describes the degree to which the environment can support growth?


A) capacity
B) flexibility
C) volatality
D) sustainability
E) complexity

F) A) and E)
G) C) and E)

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Which one of the following problems is most likely to occur in a matrix structure?


A) decreased response to environmental change
B) decreased employee motivation
C) decreased economies of scale
D) increases groupthink
E) power struggles

F) B) and E)
G) B) and D)

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________ is a systematic effort to make an organization leaner by selling off business units, closing locations, or reducing staff.


A) Removing boundaries
B) Departmentalizing
C) Decentralizing
D) Downsizing
E) Formalizing

F) A) and B)
G) A) and D)

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The unity-of-command principle states that ________.


A) managers should limit their oversight to a maximum of 12 employees
B) managers should oversee 1-4 employees on average
C) an individual should be directly responsible to only one supervisor
D) managers should provide direction to their employees in a unified fashion
E) employees should report directly to two supervisors to maintain task balance

F) None of the above
G) D) and E)

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The virtual organization is also called the ________ or ________ organization.


A) network; modular
B) boundaryless; social
C) divisional; multi-level
D) boundaryless; global
E) matrix; divisional

F) None of the above
G) A) and D)

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Some individuals want work that makes minimal intellectual demands and provides the security of routine; for them, ________ is a source of job satisfaction.


A) free flow of information
B) wide span of control
C) low formalization
D) high work specialization
E) high decentralization

F) A) and D)
G) B) and E)

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Which of the following types of organizations is most likely to operate in a state of perpetual flux and reorganization?


A) a highly decentralized organization
B) a boundaryless organization
C) a matrix organization
D) a bureaucracy
E) a virtual organization

F) D) and E)
G) B) and C)

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What is departmentalization?

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The basis by which jobs are grouped toge...

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The question of span of control determines ________.


A) the employee grievance policy of the organization
B) the number of levels and managers an organization has
C) where decisions are made
D) how jobs will be grouped
E) how employees will be compensated

F) B) and C)
G) D) and E)

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Who coined the term "boundaryless organization?"


A) Steve Jobs
B) Jack Welch
C) Henry mintzberg
D) Bill Gates
E) Frederick Herzberg

F) A) and B)
G) A) and C)

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The ________ of an environment refers to the degree of heterogeneity and concentration among environmental elements.


A) volatality
B) flexibility
C) complexity
D) adaptability
E) permeability

F) A) and B)
G) A) and C)

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Compare and contrast centralized and decentralized organizations.

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In centralized organizations, top manage...

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Which of the following statements is true regarding a centralized organization?


A) A centralized organization is more flexible than a decentralized organization.
B) In a centralized organization, decision making is pushed down to the managers closest to the action.
C) A centralized organization is more responsive than a decentralized organization.
D) In a centralized organization, top managers are rarely involved in decision making.
E) In a centralized organization, decision making is concentrated at a single point in the organization.

F) B) and C)
G) A) and D)

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Which of the following statements is true regarding a bureaucracy?


A) Bureaucracies need innovative and experienced decision makers at all levels in the organization.
B) Bureaucracy is an ideal organizational design for those organizations that operate under highly uncertain conditions.
C) Typically bureaucracies have wider spans of control.
D) Bureaucracies can get by with less talented middle- and lower-level managers.
E) Bureaucracies encourage employee empowerment.

F) B) and D)
G) D) and E)

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AgriProducers provides services related to the testing of soil and crops. It also provides advice to its customers for improving the productivity of the soil and the quality of the crops. It has customers all over the United States. The crops and soil are different in the various large areas of the nation, such as the West Coast, and the Mid-West. Which type of departmentalization would be best for AgriProducers?


A) functional
B) process
C) product
D) geographic
E) temporal

F) B) and D)
G) A) and B)

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Work specialization increases the time spent in changing tasks.

A) True
B) False

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The ________ is characterized by a low degree of departmentalization, wide spans of control, authority centralized in a single person, and little formalization.


A) bureaucracy
B) matrix organization
C) simple structure
D) team structure
E) centralized structure

F) B) and C)
G) C) and D)

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One of the questions you tell the trainees to ask is, "To what degree are tasks subdivided into separate jobs?" This question addresses the issue of ________.


A) formalization
B) work specialization
C) span of control
D) chain of command
E) matrix restructuring

F) A) and C)
G) A) and D)

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