Question 1

Projection bias causes problems in decision making because it limits our ability to develop appropriate criteria for a decision and evaluate decisions carefully.

Accepted Answer

A) True 
 B)False

Question 2

Which schedule reinforces behaviors after a certain number of them have been exhibited?

Accepted Answer

A)  Continuous
B)  Variable interval
C)  Variable ratio
D)  Fixed ratio
E)  Fixed intervalF) A) and C)
G) A) and D)

Question 3

Which of the following is the first step in the behavior modeling process?

Accepted Answer

A)  Reinforcement
B)  Production processes
C)  Attentional processes
D)  Retention processes
E)  ExtinctionF) B) and C)
G) A) and D)

Question 4

Bounded rationality advocates:

Accepted Answer

A)  pick the alternative that minimizes value.
B)  evaluate all alternatives simultaneously.
C)  use accurate information to evaluate alternatives.
D)  develop an exhaustive list of alternatives to consider as solutions.
E)  choose the first acceptable alternativE.Bounded rationality is the notion that decision makers simply do not have the ability or resources to process all available information and alternatives to make an optimal decision.Bounded rationality says that we are likely to pick the first acceptable alternative.F) A) and E)
G) B) and E) E

Question 5

_____ refers to the decision to continue to follow a failing course of action.

Accepted Answer

A)  Availability bias
B)  Confirmation bias
C)  Escalation of commitment
D)  Gambler's fallacy
E)  Halo effectF) A) and D)
G) None of the above

Question 6

Escalation of commitment refers to the decision to continue to follow a failing course of action.

Accepted Answer

A) True 
 B)False

Question 7

Explicit knowledge _____.

Accepted Answer

A)  is highly personal in nature
B)  cannot be articulated to others
C)  is job and situation-specific
D)  contains conscious and accessible information
E)  is based on employees' experienceF) C) and E)
G) All of the above

Question 8

Albert is the manager of a large retail store.He has the authority to appoint employees in the store.The store does not have a specialized human resource executive and Albert himself conducts selection interviews.Albert has not received any training on selection and recruitment.This often leads to selection errors.Albert does not prepare in advance for interviews.He asks questions that come to his mind easily during interviews.This indicates _____.

Accepted Answer

A)  availability bias
B)  bandwagon effect
C)  self-fulfilling prophecy
D)  projection bias
E)  social identificationF) C) and D)
G) A) and B)

Question 9

_____ occurs when an unwanted outcome is removed following a desired behavior.

Accepted Answer

A)  Reverse discrimination
B)  Retribution
C)  Extinction
D)  Punishment
E)  Negative reinforcementF) A) and B)
G) C) and D)

Question 10

Performance-oriented individuals enjoy working on new kinds of tasks, even if they fail during their early experiences.

Accepted Answer

A) True 
 B)False

Question 11

A new, complex, and unrecognized situation calls for:

Accepted Answer

A)  structured decisions.
B)  external decisions.
C)  direct decisions.
D)  nonprogrammed decisions.
E)  irrational decisions.F) A) and D)
G) A) and B)

Question 12

Which two contingencies of reinforcement are designed to decrease undesired behaviors?

Accepted Answer

A)  Punishment and extinction
B)  Positive reinforcement and punishment
C)  Punishment and negative reinforcement
D)  Positive reinforcement and negative reinforcement
E)  Negative reinforcement and extinctionF) All of the above
G) A) and E)

Question 13

True learning only occurs when:

Accepted Answer

A)  employees avoid mimicking the behaviors of experts.
B)  experts also pretend to be novices.
C)  changes in behavior become relatively permanent.
D)  employees are assigned larger responsibilities.
E)  learned behaviors are not repeated over timE.True learning only occurs when changes in behavior become relatively permanent and are repeated over time.Understanding why some employees prove better at this than others requires understanding what exactly employees learn and how they do it.F) None of the above
G) D) and E)

Question 14

Decision making reflects relatively permanent changes in an employee's knowledge or skills that result from experience.

Accepted Answer

A) True 
 B)False

Question 15

Which of these occurs when the knowledge, skills, and behaviors used on the job are maintained by the learner once training ends and generalized to the workplace once the learner returns to the job?

Accepted Answer

A)  Heuristics
B)  Communities of practice
C)  Illusion of control
D)  Transfer of training
E)  Attribution anchoringF) C) and D)
G) B) and E)

Question 16

Define the term heuristic.

Accepted Answer

Heuristics are simple, efficie...

Question 17

Explicit knowledge is what employees can typically learn only through experience.

Accepted Answer

A) True 
 B)False

Question 18

Compare and contrast rational decision making and bounded rationality.

Accepted Answer

The rational decision-making model offers a step-by-step approach to making decisions that maximize outcomes by examining all available alternatives.Bounded rationality is the notion that decision makers simply do not have the ability or resources to process all available information and alternatives to make an optimal decision.

Question 19

The workers at Snack Time are always on their feet and do not take extra long breaks because their supervisor Mr.Dan pays surprise visits to the production department.This practice helps the firm exceed performance targets.Mr.Dan practices which of the following reinforcement schedules?

Accepted Answer

A)  Variable ratio schedule
B)  Fixed interval schedule
C)  Continuous schedule
D)  Variable interval schedule
E)  Fixed ratio scheduleF) None of the above
G) C) and D)

Question 20

United Motors is facing shortage of funds and has decided to implement the piece-rate system of payment.This way the workers who perform better will get higher wages and it would not be a huge burden on the company's bank account.Which of the following methods of reinforcement schedules has United Motors implemented?

Accepted Answer

A)  Continuous
B)  Fixed interval
C)  Variable ratio
D)  Variable interval
E)  Fixed ratioF) A) and E)
G) A) and C) E

Exam 8: Learning and Decision Making

Projection bias causes problems in decision making because it limits our ability to develop appropriate criteria for a decision and evaluate decisions carefully.

Correct Answer
verified

Which schedule reinforces behaviors after a certain number of them have been exhibited?

Correct Answer
verified

Which of the following is the first step in the behavior modeling process?

Correct Answer
verified

Bounded rationality advocates:

Correct Answer
verified
E

_____ refers to the decision to continue to follow a failing course of action.

Correct Answer
verified

Escalation of commitment refers to the decision to continue to follow a failing course of action.

Correct Answer
verified

Explicit knowledge _____.

Correct Answer
verified

Correct Answer
verified

_____ occurs when an unwanted outcome is removed following a desired behavior.

Correct Answer
verified

Performance-oriented individuals enjoy working on new kinds of tasks, even if they fail during their early experiences.

Correct Answer
verified

A new, complex, and unrecognized situation calls for:

Correct Answer
verified

Which two contingencies of reinforcement are designed to decrease undesired behaviors?

Correct Answer
verified

True learning only occurs when:

Correct Answer
verified

Decision making reflects relatively permanent changes in an employee's knowledge or skills that result from experience.

Correct Answer
verified

Which of these occurs when the knowledge, skills, and behaviors used on the job are maintained by the learner once training ends and generalized to the workplace once the learner returns to the job?

Correct Answer
verified

Define the term heuristic.

Correct Answer
verified
Heuristics are simple, efficie...
View Answer

Explicit knowledge is what employees can typically learn only through experience.

Correct Answer
verified

Compare and contrast rational decision making and bounded rationality.

The workers at Snack Time are always on their feet and do not take extra long breaks because their supervisor Mr.Dan pays surprise visits to the production department.This practice helps the firm exceed performance targets.Mr.Dan practices which of the following reinforcement schedules?

Correct Answer
verified

Correct Answer
verified
E

Exam 8: Learning and Decision Making

Projection bias causes problems in decision making because it limits our ability to develop appropriate criteria for a decision and evaluate decisions carefully.

Correct AnswerverifiedShow Answer

Which schedule reinforces behaviors after a certain number of them have been exhibited?

Correct AnswerverifiedShow Answer

Which of the following is the first step in the behavior modeling process?

Correct AnswerverifiedShow Answer

Bounded rationality advocates:

Correct AnswerverifiedE

_____ refers to the decision to continue to follow a failing course of action.

Correct AnswerverifiedShow Answer

Escalation of commitment refers to the decision to continue to follow a failing course of action.

Correct AnswerverifiedShow Answer

Explicit knowledge _____.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

_____ occurs when an unwanted outcome is removed following a desired behavior.

Correct AnswerverifiedShow Answer

Performance-oriented individuals enjoy working on new kinds of tasks, even if they fail during their early experiences.

Correct AnswerverifiedShow Answer

A new, complex, and unrecognized situation calls for:

Correct AnswerverifiedShow Answer

Which two contingencies of reinforcement are designed to decrease undesired behaviors?

Correct AnswerverifiedShow Answer

True learning only occurs when:

Correct AnswerverifiedShow Answer

Decision making reflects relatively permanent changes in an employee's knowledge or skills that result from experience.

Correct AnswerverifiedShow Answer

Which of these occurs when the knowledge, skills, and behaviors used on the job are maintained by the learner once training ends and generalized to the workplace once the learner returns to the job?

Correct AnswerverifiedShow Answer

Define the term heuristic.

Correct AnswerverifiedHeuristics are simple, efficie...View AnswerShow Answer

Explicit knowledge is what employees can typically learn only through experience.

Correct AnswerverifiedShow Answer

Compare and contrast rational decision making and bounded rationality.

The workers at Snack Time are always on their feet and do not take extra long breaks because their supervisor Mr.Dan pays surprise visits to the production department.This practice helps the firm exceed performance targets.Mr.Dan practices which of the following reinforcement schedules?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedE

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E

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Heuristics are simple, efficie...
View Answer

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Correct Answer
verified
E