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When a firm or business displays the Better Business Bureau (BBB) Accredited Business logo on its store window or website,it assures consumers that


A) the company's products comply with current safety standards set by the Consumer Product Safety Commission.
B) it is a member of a voluntary alliance of companies whose goal is to help maintain fair business practices.
C) the firm has met the standards for qualification as a green marketing firm.
D) the firm takes a proactive stance on diversity in the workplace.
E) the company incorporates sustainable business practices.

F) A) and C)
G) D) and E)

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Profit responsibility,societal responsibility,and stakeholder responsibility are three concepts of


A) cause marketing.
B) moral idealism.
C) social responsibility.
D) utilitarianism.
E) green marketing.

F) B) and D)
G) A) and E)

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All of the following are examples of economic espionage except which?


A) wiretapping.
B) trespassing.
C) bribery.
D) searching a competitor's trash.
E) noncompete clause employment contract violations.

F) A) and B)
G) B) and D)

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Identify and describe the two types of personal moral philosophy.

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Ultimately,ethical choices are based on ...

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When the charitable contributions of a firm are tied directly to the customer revenues produced through the promotion of one of its products,this marketing practice is referred to as


A) marketing philanthropy.
B) marketing allegiance.
C) relationship marketing.
D) transactional marketing.
E) cause marketing.

F) B) and C)
G) A) and C)

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In an inflationary economy,the cost to produce and buy products and services __________ as prices __________.


A) increases; increase
B) increases; decrease
C) decreases; increase
D) decreases; decrease
E) does not change; increase

F) A) and E)
G) None of the above

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The restrictions that state and federal laws place on business with regard to the conduct of its activities are referred to as


A) jurisprudence.
B) competitive constraints.
C) barriers to entry.
D) restraints of trade.
E) regulation.

F) A) and E)
G) A) and B)

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Which of the following laws has the purpose of protecting competition?


A) Prevention and Enforcement Act
B) Clayton Act
C) Federal Trade Commission Act
D) Fair Trade Act
E) Unfair Practices Act

F) A) and E)
G) B) and E)

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The description of a population according to selected characteristics such as age,gender,ethnicity,income,and occupation is referred to as


A) consumer group profiling.
B) demographics.
C) behavioral analysis.
D) psychographics.
E) statistical analysis.

F) B) and D)
G) All of the above

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The 50 million people of the population born between 1965 and 1976,also called the baby bust,refers to


A) Generation X.
B) millennials.
C) Generation Y.
D) Generation Z.
E) baby boomers.

F) None of the above
G) B) and E)

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Laws refer to


A) a specific set of behaviors a given society considers to be ethical.
B) society's values and standards that are enforceable in the courts.
C) the agreed upon codes of behavior for a given nation, community, religious group, or family.
D) written documentation of a prescribed set of attitudes, beliefs, and values.
E) a code of ethics that defines what may be done in specific business circumstances.

F) A) and D)
G) A) and C)

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During the holiday shopping season,many online retailers offer buyers price reductions,coupons,two-for-one deals,or free delivery.This is because these retailers operate in __________ environment.


A) a pure competition
B) an oligopoly
C) a monopolistic competition
D) a monopoly
E) a marginal competition

F) B) and C)
G) None of the above

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Demographic characteristics that describe a population include all of the following except which?


A) income.
B) age.
C) occupation.
D) zip code.
E) ethnicity.

F) A) and B)
G) A) and C)

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Factors influencing personal moral philosophy and ethical behavior include societal culture and norms,business culture and industry practices,and


A) religious beliefs and practices.
B) corporate culture and expectations.
C) national and regional legislation.
D) universal core values.
E) the universal concept of good versus evil.

F) A) and D)
G) All of the above

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Define green marketing and provide an example.

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Green marketing refers to a company's ma...

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The total amount of money made in one year by a person,household,or family unit is referred to as __________ income.


A) government
B) discretionary
C) disposable
D) gross
E) summative

F) A) and D)
G) All of the above

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Who said the following: "There is one and only one social responsibility of business-to use its resources and engage in activities designed to increase its profits so long as it stays within the rules of the game,which is to say,engages in open and free competition without deception or fraud"?


A) Federal Reserve Chairman Ben Bernanke
B) Nobel Laureate Paul Krugman
C) President Barack Obama
D) Nobel Laureate Milton Friedman
E) President Ronald Reagan

F) A) and B)
G) B) and E)

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Six executives of Tyson Foods,one of the world's largest poultry,beef,and pork processors,were arrested for the illegal smuggling of undocumented foreign workers into the United States to work at Tyson plants.Based on this information,Tyson's violations may have been the result of __________,one of the major reasons some company employees engage in unethical behavior.


A) a mission statement that is too broad
B) the absence of a written core values statement
C) the absence of whistle-blowers
D) top management's behavior
E) the absence of a stakeholder code of ethics

F) B) and D)
G) C) and D)

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The purpose of the Robinson-Patman Act is to


A) outlaw price discrimination for purchasers of the same product.
B) encourage pure competition.
C) protect inventors from having their intellectual property stolen.
D) repeal the Sherman Antitrust Act.
E) provide incentives for interstate commerce.

F) All of the above
G) A) and D)

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The demographic characteristics of the population and its culture are referred to as


A) attitudinal forces.
B) psychographic forces.
C) social forces.
D) cultural forces.
E) market forces.

F) A) and C)
G) C) and D)

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