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ISO 9000 standards were established to make sure that all consumer products incorporate specific safety features.

A) True
B) False

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Which of the following would be classified as a prevention cost on a quality cost report?


A) Supplies used in testing and inspection.
B) Debugging software errors.
C) Quality improvement projects.
D) Lost sales arising from a reputation for poor quality.

E) B) and C)
F) A) and C)

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(Appendix 1A) Circle K Toys, Inc. manufactures toys and children's clothing and sells these products to retail outlets. The following costs were incurred in performing quality activities at Circle K during the year: (Appendix 1A)  Circle K Toys, Inc. manufactures toys and children's clothing and sells these products to retail outlets. The following costs were incurred in performing quality activities at Circle K during the year:    -What is the total of the internal failure costs for Circle K? A)  $ 53,000 B)  $ 99,000 C)  $517,000 D)  $ 38,000 -What is the total of the internal failure costs for Circle K?


A) $ 53,000
B) $ 99,000
C) $517,000
D) $ 38,000

E) C) and D)
F) None of the above

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The cost of labor time required to rework defective units would be classified as a(n) :


A) prevention cost.
B) appraisal cost.
C) internal failure cost.
D) external failure cost.

E) B) and C)
F) A) and B)

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Which of the following would be classified as a prevention cost on a quality cost report?


A) Technical support provided to suppliers.
B) Net cost of spoilage.
C) Disposal of defective products.
D) Debugging software errors.

E) None of the above
F) B) and C)

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Which of the following would be classified as an appraisal cost on a quality cost report?


A) Test and inspection of in-process goods.
B) Technical support provided to suppliers.
C) Debugging software errors.
D) Audits of the effectiveness of the quality system.

E) A) and B)
F) B) and C)

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