Question 1

The ratio of good output to quantity of raw material input is called

Accepted Answer

A)   nondefective productivity.
B)   process yield.
C)   worker quality measurement.
D)   total quality productivity.
E)   quantity/quality ratio.F) B) and C)
G) C) and D)

Question 2

The weekly output of a fabrication process is shown below, together with data for labor and material inputs. Standard selling price is $125 per unit. Overhead is charged weekly at the rate of $1,500 plus .5 times direct labor cost. Assume a 40-hour week and an hourly wage of $16. Material cost is $10 per foot. What is the average multifactor productivity?   Week  Output  # Workers  Material (ft)  139252720240862790\begin{array} { l c c c } 	ext { Week } & 	ext { Output } & 	ext { \# Workers } & 	ext { Material (ft)  } \\hline 1 & 392 & 5 & 2720 \2 & 408 & 6 & 2790\end{array} Week 12​ Output 392408​ # Workers 56​ Material (ft)  27202790​​

Accepted Answer

A)   1.463
B)   1.457
C)   1.431 D) A) and B)
E) A) and C)

Question 3

Which of the following would be least important in the pursuit of a time-based strategy?

Accepted Answer

A)   cost minimization
B)   quick changeover times
C)   operational agility
D)   reduced complaint resolution times
E)   flexible technologyF) A) and B)
G) A) and E)

Question 4

Which of the following is not a key factor of competitiveness?

Accepted Answer

A)   price
B)   product differentiation
C)   flexibility
D)   after-sale service
E)   size of organizationF) None of the above
G) A) and B)

Question 5

Core competencies in organizations generally do not relate to:

Accepted Answer

A)   cost.
B)   quality.
C)   time.
D)   flexibility.
E)   sales price.F) C) and D)
G) B) and E)

Question 6

For firms competing in worldwide markets, conducting __________________ is more complex, since what works in one country or region might not work in another.

Accepted Answer

A)   productivity analysis
B)   environmental analysis
C)   strategy implementation
D)   sustainability analysis
E)   growth forecastingF) C) and D)
G) D) and E)

Question 7

The key to successfully competing is understanding what customers want and then __________ satisfy those wants.

Accepted Answer

A)   training production workers to
B)   finding suppliers who can
C)   finding the best way to
D)   designing products and services that
E)   hiring enough workers toF) A) and E)
G) C) and D)

Question 8

Organizational strategy should be determined without considering the realities of functional area strengths and weaknesses since they can be changed to meet our strategy.

Accepted Answer

A) True 
 B)False

Question 9

Productivity is expressed as:

Accepted Answer

A)   output plus input.
B)   output minus input.
C)   output times input.
D)   output divided by input.
E)   input divided by output.F) A) and C)
G) D) and E)

Question 10

The majority of our textbook deals with tactical operations that support established functional strategies.

Accepted Answer

A) True 
 B)False

Question 11

With regard to operations strategy, organization strategy should, ideally, take into account:

Accepted Answer

A)   operations' strengths and weaknesses.
B)   inventory levels.
C)   labor productivity.
D)   product mix.
E)   production processes.F) A) and D)
G) All of the above

Question 12

Unique attributes of firms that give them a competitive edge are called:

Accepted Answer

A)   functional strategies.
B)   Balanced Scorecards.
C)   supply chains.
D)   core competencies.
E)   sustainable initiatives.F) A) and D)
G) All of the above

Question 13

___________ is generally used to facilitate an organization strategy that emphasizes low cost.

Accepted Answer

A)   Speed to market
B)   Flexibility
C)   Customization
D)   Sustainability
E)   StandardizationF) A) and D)
G) All of the above

Question 14

Which of these factors would be least likely to affect productivity?

Accepted Answer

A)   methods and technology
B)   workers
C)   management
D)   product mix
E)   advertisingF) B) and D)
G) A) and B)

Question 15

As long as we match a competitor on quality and price we will gain market share.

Accepted Answer

A) True 
 B)False

Question 16

Tracking productivity measures over time enables managers to judge organizational performance and decide where improvements are needed.

Accepted Answer

A) True 
 B)False

Question 17

A mission statement should provide a guide for the formulation of strategies for the organization.

Accepted Answer

A) True 
 B)False

Question 18

Government statistics are a good source of data about productivity trends in the service sector.

Accepted Answer

A) True 
 B)False

Question 19

An example of a strategic operations management decision is the choice of where to locate.

Accepted Answer

A) True 
 B)False

Question 20

Gourmet Pretzels bakes soft pretzels on an assembly line. It currently bakes 800 pretzels each eight-hour shift. If the production is increased to 1,200 pretzels each shift, then productivity will have increased by:

Accepted Answer

A)   50 percent.
B)   33 percent.
C)   25 percent.
D)   67 percent.E) B) and D)
F) A) and C)

Exam 2: Competitiveness, Strategy, and Productivity

Correct Answer
verified

Core competencies in organizations generally do not relate to:

Correct Answer
verified

As long as we match a competitor on quality and price we will gain market share.

Correct Answer
verified

Unique attributes of firms that give them a competitive edge are called:

Correct Answer
verified

Which of the following would be least important in the pursuit of a time-based strategy?

Correct Answer
verified

Government statistics are a good source of data about productivity trends in the service sector.

Correct Answer
verified

An example of a strategic operations management decision is the choice of where to locate.

Correct Answer
verified

Gourmet Pretzels bakes soft pretzels on an assembly line. It currently bakes 800 pretzels each eight-hour shift. If the production is increased to 1,200 pretzels each shift, then productivity will have increased by:

Correct Answer
verified

For firms competing in worldwide markets, conducting __________________ is more complex, since what works in one country or region might not work in another.

Correct Answer
verified

The key to successfully competing is understanding what customers want and then __________ satisfy those wants.

Correct Answer
verified

The ratio of good output to quantity of raw material input is called

Correct Answer
verified

Productivity is expressed as:

Correct Answer
verified

A mission statement should provide a guide for the formulation of strategies for the organization.

Correct Answer
verified

Organizational strategy should be determined without considering the realities of functional area strengths and weaknesses since they can be changed to meet our strategy.

Correct Answer
verified

Tracking productivity measures over time enables managers to judge organizational performance and decide where improvements are needed.

Correct Answer
verified

With regard to operations strategy, organization strategy should, ideally, take into account:

Correct Answer
verified

___________ is generally used to facilitate an organization strategy that emphasizes low cost.

Correct Answer
verified

Which of these factors would be least likely to affect productivity?

Correct Answer
verified

Which of the following is not a key factor of competitiveness?

Correct Answer
verified

The majority of our textbook deals with tactical operations that support established functional strategies.

Correct Answer
verified

Exam 2: Competitiveness, Strategy, and Productivity

Correct AnswerverifiedShow Answer

Core competencies in organizations generally do not relate to:

Correct AnswerverifiedShow Answer

As long as we match a competitor on quality and price we will gain market share.

Correct AnswerverifiedShow Answer

Unique attributes of firms that give them a competitive edge are called:

Correct AnswerverifiedShow Answer

Which of the following would be least important in the pursuit of a time-based strategy?

Correct AnswerverifiedShow Answer

Government statistics are a good source of data about productivity trends in the service sector.

Correct AnswerverifiedShow Answer

An example of a strategic operations management decision is the choice of where to locate.

Correct AnswerverifiedShow Answer

Gourmet Pretzels bakes soft pretzels on an assembly line. It currently bakes 800 pretzels each eight-hour shift. If the production is increased to 1,200 pretzels each shift, then productivity will have increased by:

Correct AnswerverifiedShow Answer

For firms competing in worldwide markets, conducting __________________ is more complex, since what works in one country or region might not work in another.

Correct AnswerverifiedShow Answer

The key to successfully competing is understanding what customers want and then __________ satisfy those wants.

Correct AnswerverifiedShow Answer

The ratio of good output to quantity of raw material input is called

Correct AnswerverifiedShow Answer

Productivity is expressed as:

Correct AnswerverifiedShow Answer

A mission statement should provide a guide for the formulation of strategies for the organization.

Correct AnswerverifiedShow Answer

Organizational strategy should be determined without considering the realities of functional area strengths and weaknesses since they can be changed to meet our strategy.

Correct AnswerverifiedShow Answer

Tracking productivity measures over time enables managers to judge organizational performance and decide where improvements are needed.

Correct AnswerverifiedShow Answer

With regard to operations strategy, organization strategy should, ideally, take into account:

Correct AnswerverifiedShow Answer

___________ is generally used to facilitate an organization strategy that emphasizes low cost.

Correct AnswerverifiedShow Answer

Which of these factors would be least likely to affect productivity?

Correct AnswerverifiedShow Answer

Which of the following is not a key factor of competitiveness?

Correct AnswerverifiedShow Answer

The majority of our textbook deals with tactical operations that support established functional strategies.

Correct AnswerverifiedShow Answer

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