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Consider oven as a system.Which of the following represents the output?


A) The uncooked food.
B) The cooked food.
C) A light indicating that the oven has reached the preheated temperature.
D) The oven running at 350 degrees for 20 minutes.

E) A) and B)
F) All of the above

Correct Answer

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Consider a washing machine as a system.Which of the following represents the inputs?


A) The dirty clothes, water, and detergent.
B) The clean clothes.
C) The wash and rinse cycle.
D) The light indicating that the washer is off balance and has stopped.

E) B) and D)
F) B) and C)

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What is a way of monitoring the entire system in a company by viewing the multiple inputs being processed to produce outputs?


A) Feedback thinking.
B) Systems thinking.
C) Output management.
D) Operational thinking.

E) None of the above
F) All of the above

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Which of the following is not a topic associated with the information age?


A) Collection of data.
B) Storage of data.
C) College statistics for data.
D) Use of data.

E) A) and D)
F) C) and D)

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What is data converted into a meaningful and useful context?


A) Competitive intelligence.
B) Information.
C) Buyer power.
D) First-mover advantage.

E) C) and D)
F) All of the above

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Consider a washing machine as a system.Which of the following represents the process?


A) The dirty clothes, water, and detergent.
B) The clean clothes.
C) The wash and rinse cycle.
D) The light indicating that the washer is off balance and has stopped.

E) B) and D)
F) B) and C)

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One challenge that companies today sometimes have is that they are departmentalized and the departments act independently of each other.One solution that can help a company work interdepartmentally includes ___________.


A) System processes
B) Human resources
C) Management information systems
D) Resource information systems

E) B) and D)
F) B) and C)

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The information age is the present time,during which infinite quantities of facts are widely available to anyone who can use a computer.

A) True
B) False

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The department within a company that records,measures,and reports monetary transactions is called _______________.


A) accounting
B) marketing
C) finance
D) operations Management

E) B) and D)
F) A) and C)

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MIS is a tool that is most valuable when it leverages the talents of people who know how to use and manage it effectively.

A) True
B) False

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Common departments found in an organization include accounting,management information systems,operations management,and delivery.

A) True
B) False

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Which of the following represents the department that maintains policies,plans,and procedures for the effective management of employees?


A) Human Resources.
B) Sales.
C) Employee Resources.
D) Employee Relations.

E) B) and C)
F) A) and D)

Correct Answer

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Companies today are successful when they combine the power of the information age with traditional business methods.

A) True
B) False

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Which of the following statements is true?


A) IT equals business success.
B) IT equals business innovation.
C) IT represents business success and innovation.
D) IT enables business success and innovation.

E) B) and C)
F) A) and B)

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Top managers use __________ intelligence to define the future of the business,analyzing markets,industries,and economies.

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Data is useful for understanding individual sales,but to gain deeper insight into a business,data needs to be turned into information.Which of the following offers an example of turning data into information?


A) Who are my best customers?
B) What is my best-selling product?
C) What is my worst-selling product?
D) All of these

E) B) and C)
F) B) and D)

Correct Answer

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Cheryl Steffan is the operations manager for Nature's Bread Company,which specializes in providing natural products for health-conscious individuals.Cheryl is responsible for compiling,analyzing,and evaluating daily sales numbers to determine the company's profitability and forecast production for the next day.Which of the following is an example of the type of information Cheryl would be using to successfully perform her job?


A) Craig Newmark is customer number 15467.
B) Compare the costs of supplies, including energy, over the last five years to determine the best-selling product by month.
C) Best-selling product by day.
D) Best-selling product changes when Tony, the best baker, is working.

E) B) and D)
F) B) and C)

Correct Answer

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When Friedman describes Globalization 3.0,he discusses 10 forces that ________ the world.


A) increased
B) shrunk
C) prioritized
D) flattened

E) A) and D)
F) B) and C)

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Companies are organized by departments.The __________ department is responsible for maintaining records,measures,and reports of monetary transactions.

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Which of the following provides an accurate definition of systems thinking?


A) A way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs, while continuously gathering feedback on each part.
B) A way of monitoring individual components, including an input, the process, and an output, while continuously gathering feedback on the entire system.
C) A way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs, while continuously gathering feedback on the entire system.
D) A way of monitoring singular parts of a system by viewing a single input that is processed or transformed to produce an entire system that is continuously monitored to gather feedback on each individual part.

E) None of the above
F) A) and D)

Correct Answer

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