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Disruptive and new technologies typically cut into the low end of the marketplace and eventually evolve to displace high-end competitors and their reigning technologies.

A) True
B) False

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___________ occurs when a website can know enough about a person's likes and dislikes that it can fashion offers that are more likely to appeal to that person.

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Which of the following is not a reason for the explosive growth of the WWW?


A) Basic web pages are easy to create and extremely flexible.
B) The microcomputer revolution made it possible for an average person to own a computer.
C) Digital Darwinism.
D) The speed, convenience, and low cost of email.

E) B) and D)
F) A) and C)

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When evaluating the business value of disintermediation,the more ____________ that are cut from the distribution chain,the lower the product price.


A) technologies
B) customers
C) data streams
D) intermediaries

E) B) and C)
F) None of the above

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What is information richness?


A) A global public network of computer networks that pass information from one to another using common computer protocols.
B) The depth and breadth of details contained in a piece of textual, graphic, audio, or video information.
C) The number of people a business can communicate with, on a global basis.
D) Occurs when those with access to technology have great advantages over those without access to technology.

E) A) and C)
F) A) and D)

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Which type of ebusiness marketing technique induces websites or users to pass on a marketing message to other websites or users,creating exponential growth in the message's visibility and effect?


A) Cookies
B) Click-through
C) Viral marketing
D) Pop-up ad

E) A) and B)
F) B) and C)

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Websites sometimes deposit on a customer's hard drive a small file containing information about the customer and the customer's web activities.What is that small file called?


A) Click-through
B) Cookie
C) Banner ad
D) Interactivity

E) C) and D)
F) A) and B)

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What is the business strategy that lets a company shorten the order process and add value with reduced costs or a more responsive and efficient service,and occurs when a business sells directly to the customer online?


A) Disintermediation
B) Intermediaries
C) Cybermediation
D) None of these

E) None of the above
F) A) and B)

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Which of the following is a reason for the growth of the World Wide Web?


A) The microcomputer revolution.
B) Advancements in networking hardware.
C) Web pages being easy to create and flexible.
D) All of these.

E) C) and D)
F) None of the above

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What is the depth and breadth of details contained in a piece of textual,graphic,audio,or video?


A) Information richness
B) Information age
C) Information reach
D) Information browser

E) B) and C)
F) None of the above

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Which type of metric measures when a visitor reaches a website and their computer sends a request to the site's computer server to begin displaying pages?


A) Visitor metric
B) Exposure metric
C) Visit metric
D) Hit metric

E) A) and D)
F) None of the above

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Which of the following terms could you use synonymously when referring to the web?


A) Network, paradigm shift
B) URL, domain name
C) HTML, Internet
D) Web browser, blog

E) B) and C)
F) A) and B)

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Which of the following represents a form of disruptive technology?


A) Enters the marketplace at the low end.
B) Is a new way of doing things that initially does not meet the needs of existing customers.
C) Tends to open new markets and destroy old ones.
D) All of these are included.

E) None of the above
F) A) and D)

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Intermediaries occur when a customer sells directly to another customer online,cutting out the intermediary.

A) True
B) False

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Nike offers people the opportunity to visit its website to create running shoes in the style and color they choose.How would you classify Nike's ebusiness strategy?


A) Information richness
B) Mass customization
C) Personalization
D) Interactivity

E) None of the above
F) B) and C)

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All of the following are types of website visitors except:


A) Usability visitor
B) Unidentified visitor
C) Identified visitor
D) Unique visitor

E) None of the above
F) All of the above

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What measures the number of people a firm can communicate with all over the world?


A) Information richness
B) Information age
C) Information reach
D) Information browser

E) All of the above
F) A) and C)

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What allows users to access the WWW?


A) Web conferencing
B) Web browser
C) Web 2.0
D) Web business

E) A) and B)
F) All of the above

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The Innovator's ___________ is a book by Clayton M.Christensen.

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What is best for an organization's current business could ruin it in the long term.

A) True
B) False

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