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Who are the primary users of SCM systems?


A) Sales, marketing, customer service
B) Accounting, finance, logistics, and production
C) Customers, resellers, partners, suppliers, and distributors
D) All of these

E) C) and D)
F) B) and D)

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Which of the following describes an ERP system?


A) ERP systems provide a foundation for collaboration between departments.
B) ERP systems enable people in different business areas to communicate.
C) ERP systems have been widely adopted in large organizations to store critical knowledge used to make the decisions that drive the organization's performance.
D) All of these.

E) A) and B)
F) C) and D)

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Core ERP components are the traditional components included in most ERP systems and primarily focus on internal operations.

A) True
B) False

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A two-tier ERP architecture allows an organization to have an on-premises ERP system along with cloud ERP applications.

A) True
B) False

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Production and materials management is a core ERP component.

A) True
B) False

Correct Answer

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Compare core enterprise resource planning components and extended enterprise resource planning components.

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Core ERP components-traditional componen...

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Balanced scorecard is a management system, as well as a measurement system, that a firm uses to translate business strategies into executable tasks.

A) True
B) False

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In the past, departments made decisions independent of each other.

A) True
B) False

Correct Answer

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True

Elogistics manages the transportation and storage of goods.

A) True
B) False

Correct Answer

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What is enterprise resource planning?


A) The analysis and redesign of workflow within and between enterprises.
B) A standardized set of activities that accomplish a specific task, such as processing a customer's order.
C) A system that integrates all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprise wide information on all business operations.
D) A system that involves managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability.

E) B) and D)
F) A) and D)

Correct Answer

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SaaS ERP uses the cloud platform to enable organizations not only to unite around business processes but to gather cloud data across supplier networks and supply chains to drive greater efficiency in manufacturing projects.

A) True
B) False

Correct Answer

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The primary concern with mobile ERP is security of sensitive data, including trade secrets, financial data, and customer data.

A) True
B) False

Correct Answer

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What modifies existing software according to the business's or user's requirements?


A) Software customization
B) Data integration
C) Elogistics
D) Eprocurement

E) A) and B)
F) A) and C)

Correct Answer

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What manages the transportation and storage of goods?


A) Software customization
B) Data integration
C) Elogistics
D) Eprocurement

E) All of the above
F) None of the above

Correct Answer

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The goal of ERP is to integrate all of the organizational systems into one fully functioning, high-performance system that is capable of meeting all business needs and user requirements.Of course, this goal is incredibly difficult to achieve because businesses and technologies experience rapid change, and ERP must support mobility, cloud, SaaS, and tiered architectures.

A) True
B) False

Correct Answer

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Which activities do human resource components perform?


A) Track employee information including payroll, benefits, compensation, and performance assessment and assume responsibility for compliance with the legal requirements of multiple jurisdictions and tax authorities.
B) Handle the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control.
C) Manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management.
D) None of these

E) None of the above
F) A) and B)

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Which of the following is not one of the three most common core ERP components focusing on internal operations?


A) Accounting and finance
B) Production and materials management
C) Business intelligence
D) Human resources

E) A) and B)
F) B) and D)

Correct Answer

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Explain the business value of integrating supply chain management, customer relationship management, and enterprise resource planning systems.

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Most organizations piecemeal their applications together, because no one vendor can respond to every organization's needs.Hence, customers purchase multiple applications from multiple vendors.For example, a single organization might choose its CRM components from Siebel, SCM from i2, financial from Oracle, and human resources from PeopleSoft.These applications must be integrated in order to gain an enterprise-wide view of the information.

What is at the heart of any ERP system?


A) Information
B) Employees
C) Customers
D) Database

E) None of the above
F) A) and B)

Correct Answer

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Which application's primary business benefits include market demand, resource and capacity constraints, and real-time scheduling?


A) CRM
B) SCM
C) ERP
D) All of these

E) A) and D)
F) All of the above

Correct Answer

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B

Showing 1 - 20 of 51

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