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The type of layout which features departments or other functional groupings in which similar activities are performed is:


A) process
B) product
C) fixed-position
D) mass
E) unit

F) None of the above
G) All of the above

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An advantage of a U-shaped production line is that it facilitates teamwork and flexibility in work assignments.

A) True
B) False

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What is the appropriate cycle time for eight hours of operating time per day and a desired output rate of 960 units per day?

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A manufacturing cell allows the production of a wide-range of very different products.

A) True
B) False

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A service organization (for example, a hospital) is likely to use a ________ layout because of variability in customer processing requirements.


A) project
B) process
C) flow
D) assembly
E) non-repetitive

F) A) and B)
G) D) and E)

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Daily capacity of a product layout is determined by:


A) cycle time divided by operating time
B) operating time divided by cycle time
C) operating time divided by total task time
D) total task time divided by cycle time
E) cycle time divided by total task time

F) B) and D)
G) D) and E)

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The percentage of idle time in an assembly line is called cycle time.

A) True
B) False

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How many least costly process layouts are there?


A) 1
B) 2
C) 3
D) 4
E) 5

F) A) and E)
G) A) and C)

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Product layouts can more easily adapt to variations in product requirements than process layouts can.

A) True
B) False

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Avoiding bottlenecks is the primary goal of product design.

A) True
B) False

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"Balance delay" is another name for the percentage of idle time in a process layout.

A) True
B) False

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Information technology refers to competitive data.

A) True
B) False

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The minimum number of workstations for a production line is determined in part by the desired output rate.

A) True
B) False

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What is the total flow (loads per week) between department Y and department Z?


A) 130
B) 150
C) 180
D) 230
E) 280

F) A) and B)
G) A) and C)

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A common goal in designing process layouts is:


A) minimizing the number of workers
B) minimizing idle time
C) minimizing transportation costs
D) maximizing work-station productive time
E) maximizing transportation distances

F) C) and D)
G) None of the above

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What are total weekly costs for an optimum layout?


A) $3,100
B) $3,600
C) $6,200
D) $7,200
E) $8,200

F) A) and D)
G) A) and E)

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If a line is balanced with 80 percent efficiency, the "balance delay" would be:


A) 20 percent
B) 80 percent
C) 100 percent
D) unknown, since balance delay isn't related to efficiency
E) depends on the next operation

F) A) and B)
G) A) and C)

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Laser technology used in surgical procedures is an example of technological advances in:


A) Product
B) Service
C) Process
D) Information
E) Reverse Engineering

F) None of the above
G) B) and D)

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An example of automated services is


A) on-line banking
B) build your own pizza
C) haircuts
D) massage parlors
E) all are examples of automated services

F) B) and E)
G) B) and C)

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Which one of the following is not considered an important factor in service layout design?


A) cost minimization and product flow
B) frequency of orders
C) customer attitude and image
D) all are important
E) none are important

F) B) and D)
G) All of the above

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