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Integrations are achieved by using ___________.

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One of the primary reasons for ERP's explosive growth is that an ERP system is a logical solution to the many incompatible applications found in business today.

A) True
B) False

Correct Answer

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Who are the primary users of ERP systems?


A) Sales, marketing, customer service
B) Accounting, finance, logistics, and production
C) Customers, resellers, partners, suppliers, and distributors
D) All of these

E) B) and C)
F) A) and B)

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B

Describe the role information plays in enterprise resource planning systems.

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The primary purpose of an ERP system is ...

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What is at the heart of any ERP system?


A) Information
B) Employees
C) Customers
D) Database

E) A) and B)
F) A) and C)

Correct Answer

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Compare middleware and enterprise application integration middleware.

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Middleware is several different types of...

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To qualify as an ERP system,it must be flexible,modular and open,and comprehensive,and it must extend beyond the company.

A) True
B) False

Correct Answer

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What are several different types of software that sit in the middle of and provide connectivity between two or more software applications?


A) Middleware
B) Enterprise application integration middleware
C) Automated business process
D) Ebusiness infrastructure

E) None of the above
F) A) and D)

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What are the primary business benefits of an ERP system?


A) Sales forecasts, sales strategies, and marketing campaigns.
B) Market demand, resource and capacity constraints, and real-time scheduling.
C) Forecasting, planning, purchasing, material management, warehousing, inventory, and distribution.
D) All of these.

E) A) and B)
F) B) and D)

Correct Answer

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Which application are employees most likely to use?


A) CRM
B) SCM
C) ERP
D) All of these

E) B) and C)
F) None of the above

Correct Answer

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What represents a new approach to middleware by packaging together commonly used functionality,such as providing prebuilt links to popular enterprise applications,which reduces the time necessary to develop solutions that integrate applications from multiple vendors?


A) Middleware
B) Enterprise application integration middleware
C) Automated business process
D) Ebusiness infrastructure

E) A) and B)
F) A) and D)

Correct Answer

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Accounting,finance,logistics,and production are the primary users of ___________ systems.

Correct Answer

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What must a system do to qualify as a true ERP solution?


A) Be flexible.
B) Be modular and closed.
C) Extend only throughout the company, not outside the company.
D) All of these.

E) C) and D)
F) A) and B)

Correct Answer

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Describe the primary users and primary business benefits of CRM,SCM,and ERP applications.

Correct Answer

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CRM applications' primary users are sales,marketing,and customer service.CRM's primary business benefits are sales forecasts,sales strategies,and marketing campaigns.SCM applications' primary users are customers,resellers,partners,suppliers,and distributors.SCM's primary business benefits are market demand,resource and capacity constraints,and real-time scheduling.ERP applications' primary users are accounting,finance,logistics,and production.ERP's primary business benefits are forecasting,planning,purchasing,material management,warehousing,inventory,and distribution.

Which of the following describes ERP systems?


A) ERP systems provide a foundation for collaboration between departments.
B) ERP systems enable people in different business areas to communicate.
C) ERP systems have been widely adopted in large organizations to store critical knowledge used to make the decisions that drive the organization's performance.
D) All of these.

E) B) and C)
F) All of the above

Correct Answer

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Which of the following occurs when everyone involved in sourcing,producing,and delivering the company's product works with the same information?


A) Eliminates redundancies.
B) Cuts down wasted time.
C) Removes misinformation.
D) All of these.

E) None of the above
F) A) and B)

Correct Answer

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When a user enters or updates information in one ERP module,it is immediately and automatically updated throughout the entire system.

A) True
B) False

Correct Answer

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Which application's primary business benefits include forecasting,planning,purchasing,material management,warehousing,inventory,and distribution?


A) CRM
B) SCM
C) ERP
D) All of these

E) A) and B)
F) A) and D)

Correct Answer

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Identify the primary forces driving the explosive growth of enterprise resource planning systems.

Correct Answer

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(1)ERP is a logical solution to the mess...

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In the past,departments made decisions independently of each other.

A) True
B) False

Correct Answer

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True

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