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Which of the following is a principle of management identified by Henri Fayol?


A) Unification of work
B) Social responsibility
C) Decentralization
D) Productivity
E) Remuneration

F) A) and D)
G) D) and E)

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_____ identified planning,organizing,commanding,coordinating,and controlling as elements of management.


A) Frederick Taylor
B) Henri Fayol
C) Lillian Gilbreth
D) James Lincoln
E) Chester Barnard

F) D) and E)
G) C) and E)

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Which of the following was a direct result of the Great Depression?


A) It weakened public confidence in business organizations.
B) The captains of industry became more and more prevalent.
C) Owner-managers gained momentum in organizations.
D) A piece-rate method of compensation emerged.
E) It led to an increased focus on the methods used to conduct work.

F) A) and B)
G) D) and E)

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One of the significant achievements of the Sherman Antitrust Act was that the psychological and physical aspects of a job such as boredom,monotony,and fatigue were studied or considered in the design of most jobs.

A) True
B) False

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The Golden Age of Unionism saw an increased emphasis on:


A) understanding employees and their needs.
B) methods used to conduct work.
C) reducing soldiering and increasing productivity.
D) over time for fuelling chances of growth.
E) individual bargaining with the union.

F) A) and E)
G) D) and E)

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Identify the contributions of Henry Lawrence Gantt.

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Gantt focused on production control and ...

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Identify some of the elements of the Lincoln Electric management philosophy.

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James F.Lincoln realized that effective ...

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When researchers lowered the levels of illumination in the room at the Hawthorne plant's study site,they noticed a drop in the levels of productivity.

A) True
B) False

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False

Frank and Lillian Gilbreth contributed greatly to research in the area of _____.


A) planning
B) worker compensation
C) micromotion study
D) communication
E) production control

F) A) and C)
G) None of the above

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The Gantt chart graphically depicts both expected and actual profits.

A) True
B) False

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_____ designed a plan that coupled an incentive system with a request for cooperation.


A) Henri Fayol
B) Frederick Taylor
C) Lillian Gilbreth
D) James F. Lincoln
E) Chester Barnard

F) A) and E)
G) A) and D)

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D

The term "management theory jungle" was developed by Harold Koontz to refer to the division of thought that resulted from the multiple approaches to studying the management process.

A) True
B) False

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Ralph C.Davis was the first American to publish a functional breakdown of the management process.Which of the following is a function of the management process according to him?


A) Delegating
B) Commanding
C) Organizing
D) Analyzing
E) Coordination

F) A) and B)
G) A) and C)

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C

Henri Fayol was the first management scholar to present explicitly a functional analysis of the management process.

A) True
B) False

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According to Peters and Waterman,which of the following characteristics of excellent companies refers to a tendency to get on with things and a willingness to experiment?


A) A bias for action
B) Autonomy and entrepreneurship
C) Hands on; value driven
D) Process driven; innovative
E) Simultaneous loose-tight properties

F) C) and E)
G) A) and C)

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The _____ management philosophy encouraged widespread delegation of authority to solicit the participation of all employees.


A) process
B) bottom-up
C) functional
D) multiple
E) team-based

F) B) and E)
G) A) and B)

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Under the systems approach to management,the organization is seen as an open system that is influenced by its internal and external environmental factors.

A) True
B) False

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The Scanlon Plan encouraged individual rewards as opposed to group rewards.

A) True
B) False

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Contrast the management styles put forth by McCormick and Scanlon.

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The McCormick multiple-management plan u...

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The attention shown to the employees by experimenters positively biases their productivity.This phenomenon is known as the _____ effect.


A) Bethlehem Steel
B) Hawthorne
C) Gantt and Cooke
D) Lincoln Electric
E) McCormick

F) A) and E)
G) B) and E)

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