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Digital dashboards offer consolidation, drill-down, and slice-and-dice capabilities.

A) True
B) False

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A project is a temporary activity a company undertakes to create a unique product, service, or result.

A) True
B) False

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A Business Process Model and Notation (BPMN)gateway displays the path in which the process flows.

A) True
B) False

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What encompasses all the information contained within a single business process or unit of work and its primary purpose is to support the performance of daily operational or structured decisions.


A) OLTP
B) OLAP
C) Analytical information
D) Transactional information

E) A) and C)
F) A) and D)

Correct Answer

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Source documents are the original transaction records.

A) True
B) False

Correct Answer

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What is the basic business system that serves the operational level and assists in making structured decisions?


A) OLTP
B) OLAP
C) TPS
D) DSS

E) C) and D)
F) B) and C)

Correct Answer

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What are the crucial steps companies perform to achieve their goals and objectives and implement their strategies?


A) Critical success factors
B) Crucial success factors
C) Key performance indicators
D) Key performance factors

E) A) and C)
F) B) and C)

Correct Answer

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What is a graphical display of data using bars of different heights that groups numbers into ranges?


A) Infographic.
B) Pie chart.
C) Bar chart.
D) Histogram.

E) B) and D)
F) B) and C)

Correct Answer

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What must managers be able to do to compete in today's global marketplace?


A) Make decisions to gain competitive advantages
B) Make decision that can help forecast future business needs
C) Make decision that can help forecast future business requirements
D) All of the above

E) A) and D)
F) None of the above

Correct Answer

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According to Peter Drucker, what are managers who do the right things addressing?


A) Efficiency
B) Effectiveness
C) Both efficiency and effectiveness
D) Customer satisfaction only

E) None of the above
F) A) and B)

Correct Answer

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Which of the below represents the three different levels of a company pyramid from the top to the bottom?


A) Managerial - Strategic - Operational
B) Strategic - Managerial - Operational
C) Operational - Managerial - Strategic
D) Strategic - Operational - Managerial

E) B) and C)
F) A) and D)

Correct Answer

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Operationalized analytics is the use of software with artificial intelligence (AI)and machine learning capabilities to handle high-volume, repeatable tasks that previously required a human to perform.

A) True
B) False

Correct Answer

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Best practices are the most successful solutions or problem-solving methods that have been developed by a specific organization or industry.

A) True
B) False

Correct Answer

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Strategic business processes are dynamic, nonroutine, long-term business processes such as financial planning, expansion strategies, and stakeholder interactions.

A) True
B) False

Correct Answer

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What continuously changes and provides business solutions to ever-changing business operations?


A) Static process
B) Dynamic process
C) Sales process
D) Customer service process

E) A) and B)
F) A) and C)

Correct Answer

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What are the quantifiable metrics a company uses to evaluate progress toward critical success factors?


A) ROI
B) CSF
C) KPI
D) None of the above

E) B) and D)
F) None of the above

Correct Answer

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A transaction processing system (TPS) is the basic business system that assists operational level analysts when making structured decisions. Which of the below is not an example of a TPS?


A) Target's internal company payroll system
B) Comfort Dental's patient diagnosis system
C) First Bank's overall accounting system
D) Stewart Sport's order entry system

E) B) and C)
F) A) and B)

Correct Answer

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Which of the below is considered the input in the systems thinking example of a DSS?


A) TPS
B) What-If
C) Optimization
D) Forecasts

E) C) and D)
F) B) and C)

Correct Answer

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What occurs when a task or activity is unnecessarily repeated?


A) Bottlenecks
B) Redundancy
C) Automation
D) Streamlining

E) All of the above
F) C) and D)

Correct Answer

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What is a common tool that is used to support visualizations and tracks KPIs and CSFs by compiling information from multiple sources?


A) Models
B) Digital dashboards
C) Neural networks
D) Verified graphs

E) A) and C)
F) A) and B)

Correct Answer

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