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When you listen to the campaign speech oa political candidate for the purpose oaccepting or rejecting the speaker's message, you are engaged in empathic listening.

A) True
B) False

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As Jenell listened to her classmate's speech explaining the differences between collision insurance and comprehensive insurance, it reminded her that she needed to pay her insurance bill before the end othe day. Then, rather than listening to the speaker, she started thinking about all the other things she had to do that day. According to your textbook, the primary cause oJenell's poor listening is


A) not concentrating.
B) focusing on the speaker's topic.
C) being distracted by external interference.
D) personalizing the topic.
E) listening too hard.

F) D) and E)
G) C) and E)

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List three othe questions a careful listener should ask about a speaker's evidence.

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Possible answers include:
Is the evidenc...

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Critical listening involves listening to evaluate a message for purposes oaccepting it or rejecting it.

A) True
B) False

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According to your textbook, listening to understand a classroom lecture is an example ocomprehensive listening.

A) True
B) False

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Active listening means focusing on the speaker's appearance and delivery rather than on her or his message.

A) True
B) False

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According to your textbook, when you listen for enjoyment to friend's stories about her trip to Russia, you are engaged in _______________ listening.

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Max is smiling and nodding his head as he listens to a toast at a friend's wedding. According to your textbook, Max is engaged in __________ listening.


A) critical
B) appreciative
C) comprehensive
D) empathic
E) personal

F) A) and E)
G) A) and D)

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Jumping to conclusions can be a barrier to effective listening even when a speaker and a listener know each other very well.

A) True
B) False

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Natasha and Ramone are listening to a realtor who is encouraging them to buy a house they looked at earlier in the day. As they listen, they are trying to decide whether or not to purchase the house. According to your textbook, Natahsa and Ramone are engaged in __________ listening.


A) critical
B) appreciative
C) comprehensive
D) empathic
E) intimate

F) B) and C)
G) All of the above

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According to your textbook, listening to understand a classroom lecture is an example oappreciative listening.

A) True
B) False

Correct Answer

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