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Tiffany Parrish has purchased a new car.Since then she has had to make six trips to the dealer in four weeks to fix several major problems without much luck.She knows that she is entitled to a refund.What type of law gives her the right to ask for a refund?


A) Lemon Law
B) Truth in Lending
C) Truth in Saving
D) Fair reporting
E) Consumer Credit Act

F) B) and D)
G) A) and E)

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Which of the following is not a national brand?


A) Green Giant
B) Nabisco
C) Kraft
D) Samsung
E) Great Value

F) A) and B)
G) All of the above

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Unit pricing uses a standard unit of measurement to compare the prices of packages of different sizes.

A) True
B) False

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Impulse buying refers to:


A) evaluating alternatives.
B) gathering information.
C) comparison shopping.
D) selecting the least desirable alternative.
E) unplanned purchasing.

F) A) and E)
G) D) and E)

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The price that is paid for a vehicle in a lease is called the:


A) residual value.
B) unit price.
C) capitalized cost.
D) deductible.
E) premium.

F) C) and D)
G) B) and D)

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To determine the true cost of credit for a new car,consider both the finance charge and the:


A) APR.
B) promotional gifts.
C) free snacks in the show room.
D) warranty period.
E) customer service.

F) A) and B)
G) A) and C)

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Pam McNally is planning to use the services of the Better Business Bureau.A major purpose of the BBB is to help:


A) recommend reputable companies in an area.
B) resolve consumer complaints with local merchants.
C) lobby for improved consumer protection laws.
D) evaluate products and services for quality.
E) represent business in government hearings.

F) A) and B)
G) A) and C)

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One way to gather information about a product is to use an independent testing organization like Underwriters Laboratories (UL).

A) True
B) False

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________ is the settlement of a difference by a third party whose decision is legally binding.


A) Negotiation
B) Mediation
C) Arbitration
D) Servicing
E) Cooperative action

F) D) and E)
G) C) and D)

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What type of warranty indicates that the seller has the right to sell a product?


A) Express warranty
B) Full warranty
C) Implied warranty of title
D) Warranty of merchantability
E) Limited warranty

F) C) and E)
G) None of the above

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Which of the following information is required on food labels?


A) Ingredients
B) Unit pricing
C) Generic name
D) Common product name
E) Brand name

F) A) and B)
G) B) and E)

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To avoid the financial difficulties that occur when people try to convince themselves that things they WANT are things they NEED,20SomethingFinance.com suggests:


A) buy an item right away.
B) delay a purchase to consider how much you could save.
C) review delayed purchases after six months to see if the money is available.
D) do not return items even if the purchase does not meet expectations.
E) review delayed purchases after a month to see if the urge to buy still exists.

F) B) and C)
G) C) and E)

Correct Answer

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Which of the following is usually not in written form?


A) Express warranty
B) General warranty
C) Product warranty
D) Implied warranty
E) Specific warranty

F) A) and B)
G) None of the above

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The purpose of a service contract is to:


A) prevent legal action due to a defective product.
B) protect a product owner from the high costs of certain repairs.
C) reduce the chance of needing repairs.
D) obtain regular maintenance on a product.
E) have legal assistance for consumer complaints.

F) B) and E)
G) A) and C)

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What legal options are available when assistance is needed to resolve a consumer complaint?

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Legal actions available to con...

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A limited warranty covers all aspects of the product and does not require the buyer to incur any of the costs for shipping and repairs.

A) True
B) False

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The purpose of small claims court is to:


A) regulate fair business activities.
B) provide hearings on proposed consumer protection laws.
C) allow consumers with similar complaints to take action as a group.
D) handle legal disputes involving minor amounts.
E) assist low-income consumers who need legal help.

F) C) and E)
G) B) and C)

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A 64-ounce package selling for $3.20 would have a unit price of:


A) $3.20 per ounce.
B) $2.00 per pound.
C) $0.05 per ounce.
D) $20.00 per quart.
E) $20.48 per ounce.

F) A) and B)
G) None of the above

Correct Answer

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An example of open dating that appears on grocery items is:


A) use by tomorrow.
B) expires in 5 days.
C) use before May 6,2018.
D) good for 1 month.
E) fresh for 5 days.

F) C) and D)
G) D) and E)

Correct Answer

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Brad Hayden has a piece of paper that guarantees the conditions,under which he can return,replace,or repair an item that he has purchased.What is it he most likely has?


A) Coupon
B) Rebate
C) Warranty
D) Rain check
E) Class action suit

F) B) and D)
G) C) and E)

Correct Answer

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