Question 1

________ is an advantage of managing a diverse workforce.

Accepted Answer

A)   Development of standardized operating methods
B)   Greater opportunity for groupthink
C)   Ability to leverage creativity and innovation in problem solving
D)   Ability to efficiently reap the benefits of the glass ceiling effect
E)   CohesivenessF) C) and D)
G) B) and D)

Question 2

________ form the largest unemployed minority population in the United States.

Accepted Answer

A)   People with disabilities
B)   Young adults
C)   Asians
D)   Catholics
E)   Married individualsF) B) and D)
G) None of the above

Question 3

A defining characteristic of multicultural organizations is that

Accepted Answer

A)   they do not employ people from minority groups.
B)   they are marked by an absence of prejudice and discrimination.
C)   minority group members tend to be clustered only at certain levels in such organizations.
D)   managers in such organizations focus primarily on employees' visible differences.
E)   they are marked by high levels of intergroup conflicts.F) B) and C)
G) A) and E)

Question 4

Less restrictive policies and procedures and less standardized operating methods

Accepted Answer

A)   allow organizations to be more flexible.
B)   make it difficult for organizations to respond quickly .
C)   widen the span of control in an organization.
D)   make an organization more centralized and mechanistic.
E)   increase groupthink within organizations.F) B) and C)
G) B) and E)

Question 5

Lillian Probst, Vice President of International Operations, told her staff, "I have lived and worked in 11 countries in four continents. Although I have encountered many, many cultural differences, I have found that most people embrace the same core values: ________."

Accepted Answer

A)   compassion, fairness, religion, responsibility, and respect for others
B)   compassion, lifestyle, honesty, responsibility, and respect for others
C)   compassion, fairness, honesty, responsibility, and respect for others
D)   compassion, fairness, honesty, economic system, and respect for others
E)   compassion, fairness, honesty, responsibility, and educationF) D) and E)
G) A) and C)

Question 6

________ is one of the goals of diversity training.

Accepted Answer

A)   Maintaining a homogenous team
B)   Identifying and reducing hidden biases toward minority groups
C)   Increasing instances of groupthink
D)   Decreasing cultural integration
E)   Encouraging minority group members to adopt the norms of the majorityF) A) and B)
G) A) and E)

Question 7

Explain Geert Hofstede's model.

Accepted Answer

Geert Hofstede has identified four dimen...

Question 8

In pluralistic organizations, ________

Accepted Answer

A)   an affirmative action approach is used.
B)   the employee population is completely homogenous.
C)   integration is less than in monolithic organizations.
D)   integration is much higher than in multicultural organizations.
E)   conflict among groups is nonexistent.F) A) and C)
G) B) and C)

Question 9

ABN Corporation, headquartered in New York, was enjoying unparalleled success in its Hamburg, Germany, branch office. At the annual corporate management meeting in New York, Gunter Klaus, Germany branch manager, modestly cited several reasons for his success. He said, "Our decision to hire Anna Bundt into our Hamburg office turned out to be a wise one. Anna is a native of Vienna, Austria. As a result of her knowledge of business in her home country, she has opened doors to many new clients in Austria. This has resulted in a business volume beyond what we had envisioned." In this instance, Anna is a(n)

Accepted Answer

A)   expatriate.
B)   host-country national.
C)   third-country national.
D)   inpatriate.
E)   parent-country national.F) A) and C)
G) A) and B)

Question 10

________ is the main reason behind the projected slowdown in the pace of growth of the labor force in the United States and other developed countries.

Accepted Answer

A)   Lower birth rate
B)   Lower mortality rate
C)   Emergence of the baby boom generation
D)   Increased diversity in the workforce
E)   Introduction of affirmative actionF) A) and B)
G) B) and E)

Question 11

Managing diversity at the workplace typically involves such basic activities as

Accepted Answer

A)   hiring less qualified individuals over those who are more qualified.
B)   ensuring that there are no cultural differences between those employed.
C)   separating minority employees from the majority.
D)   recruiting individuals with different backgrounds.
E)   excluding minorities from the workforce.F) A) and B)
G) None of the above

Question 12

Multicultural organizations

Accepted Answer

A)   do not employ people from minority groups.
B)   fully integrate minority group members both formally and informally.
C)   cluster minority group members only at certain levels.
D)   employ managers who focus primarily on employees' visible differences.
E)   are marked by high levels of intergroup conflict.F) B) and D)
G) A) and E)

Question 13

Katherine and several of the young female engineers in her division go out to lunch together on the first Tuesday of each month. During lunch, they discuss their victories and struggles as female engineers in a majority male work environment. The younger employees are particularly interested in hearing "war stories" from Katherine, who has obviously been successful in her career. They use her experiences to guide their own behaviors. Katherine is leading a(n)

Accepted Answer

A)   systems accommodation.
B)   support group.
C)   quality circle.
D)   affirmative action.
E)   power distance.F) All of the above
G) B) and D)

Question 14

________ are/is one of the disadvantages commonly associated with a diversified workforce.

Accepted Answer

A)   Reduced organizational flexibility
B)   Increased groupthink
C)   Increased communication problems
D)   Enhanced cohesiveness
E)   Reduced creativity and innovationF) A) and E)
G) B) and E)

Question 15

A pluralistic organization is best defined as an organization that

Accepted Answer

A)   has a diverse employee population.
B)   has the most synergistic environment.
C)   fully integrates minority group members both formally and informally.
D)   has no cultural integration.
E)   explicitly supports discrimination and prejudice.F) C) and D)
G) A) and B)

Question 16

________ is a defining characteristic of pluralistic organizations.

Accepted Answer

A)   Absence of affirmative action to prevent discrimination
B)   High prevalence of discrimination and prejudice
C)   Presence of a highly homogeneous workforce
D)   High levels of intergroup conflicts
E)   Presence of minorities at all levels or functionsF) B) and E)
G) B) and D)

Question 17

Behaviors that cause hostile environment in an organization typically include

Accepted Answer

A)   pervasive displays of pornography.
B)   engaging in free riding.
C)   participating in social loafing.
D)   minimizing the glass-ceiling effect.
E)   taking affirmative action against discrimination.F) B) and D)
G) A) and E)

Question 18

Explain why managing diversity may seem to be a contradiction.

Accepted Answer

Although members of different groups (wh...

Question 19

Define the term diversity in today's context.

Accepted Answer

Diversity today refers to far more than ...

Question 20

A monolithic organization is ________ in terms of its employee population.

Accepted Answer

A)   homogeneous
B)   highly geocentric
C)   highly flexible
D)   culturally integrated
E)   racially diverseF) All of the above
G) A) and C)

Exam 9: Managing Diversity and Inclusion

Managing diversity at the workplace typically involves such basic activities as

Correct Answer
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Correct Answer
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A pluralistic organization is best defined as an organization that

Correct Answer
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Explain why managing diversity may seem to be a contradiction.

Correct Answer
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Although members of different groups (wh...
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Explain Geert Hofstede's model.

Correct Answer
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Geert Hofstede has identified four dimen...
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________ is the main reason behind the projected slowdown in the pace of growth of the labor force in the United States and other developed countries.

Correct Answer
verified

Correct Answer
verified

Less restrictive policies and procedures and less standardized operating methods

Correct Answer
verified

In pluralistic organizations, ________

Correct Answer
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________ are/is one of the disadvantages commonly associated with a diversified workforce.

Correct Answer
verified

________ is an advantage of managing a diverse workforce.

Correct Answer
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Behaviors that cause hostile environment in an organization typically include

Correct Answer
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________ form the largest unemployed minority population in the United States.

Correct Answer
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A monolithic organization is ________ in terms of its employee population.

Correct Answer
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________ is one of the goals of diversity training.

Correct Answer
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Multicultural organizations

Correct Answer
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Lillian Probst, Vice President of International Operations, told her staff, "I have lived and worked in 11 countries in four continents. Although I have encountered many, many cultural differences, I have found that most people embrace the same core values: ________."

Correct Answer
verified

________ is a defining characteristic of pluralistic organizations.

Correct Answer
verified

A defining characteristic of multicultural organizations is that

Correct Answer
verified

Define the term diversity in today's context.

Correct Answer
verified
Diversity today refers to far more than ...
View Answer

Exam 9: Managing Diversity and Inclusion

Managing diversity at the workplace typically involves such basic activities as

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A pluralistic organization is best defined as an organization that

Correct AnswerverifiedShow Answer

Explain why managing diversity may seem to be a contradiction.

Correct AnswerverifiedAlthough members of different groups (wh...View AnswerShow Answer

Explain Geert Hofstede's model.

Correct AnswerverifiedGeert Hofstede has identified four dimen...View AnswerShow Answer

________ is the main reason behind the projected slowdown in the pace of growth of the labor force in the United States and other developed countries.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Less restrictive policies and procedures and less standardized operating methods

Correct AnswerverifiedShow Answer

In pluralistic organizations, ________

Correct AnswerverifiedShow Answer

________ are/is one of the disadvantages commonly associated with a diversified workforce.

Correct AnswerverifiedShow Answer

________ is an advantage of managing a diverse workforce.

Correct AnswerverifiedShow Answer

Behaviors that cause hostile environment in an organization typically include

Correct AnswerverifiedShow Answer

________ form the largest unemployed minority population in the United States.

Correct AnswerverifiedShow Answer

A monolithic organization is ________ in terms of its employee population.

Correct AnswerverifiedShow Answer

________ is one of the goals of diversity training.

Correct AnswerverifiedShow Answer

Multicultural organizations

Correct AnswerverifiedShow Answer

Lillian Probst, Vice President of International Operations, told her staff, "I have lived and worked in 11 countries in four continents. Although I have encountered many, many cultural differences, I have found that most people embrace the same core values: ________."

Correct AnswerverifiedShow Answer

________ is a defining characteristic of pluralistic organizations.

Correct AnswerverifiedShow Answer

A defining characteristic of multicultural organizations is that

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Define the term diversity in today's context.

Correct AnswerverifiedDiversity today refers to far more than ...View AnswerShow Answer

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Correct Answer
verified

Correct Answer
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Correct Answer
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Although members of different groups (wh...
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Geert Hofstede has identified four dimen...
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Diversity today refers to far more than ...
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