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Which Windows Control Panel category is used to configure the system for a person who wants to use the mouse with his left hand? [ System and Security | Network and Internet | Hardware and Sound | User Accounts | Ease of Access ]

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Which Windows Advanced Boot Option is used if system recovery tools are installed on the hard disk? [ Repair Your Computer | Last Known Good configuration | Safe Mode | Enable low resolution video | Safe Mode with Command Prompt ]

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Repair You...

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Corporate users that work from home using their own computers are supported by the company technical staff.A user contacts the support desk and cannot remember the password to their home Windows 10 computer.What action should the support desk recommend first or walk the user through using, if any?


A) Reload the operating system.
B) Use the password reset disk hopefully created previously or use a Windows installation disk to access Account Recovery Options.
C) Use the F8 key and select the Account Recovery Options link.
D) Use the I Forgot My Password link.

E) B) and C)
F) None of the above

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What Microsoft virtualization product comes with Windows 8 Professional or Windows 10 Pro? [ Virtual PC | VMware | Hyper-V | XP Mode ]

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Which type of credentials would the corporate username and password for someone's Microsoft OneDrive account if the user had agreed to these credentials being saved? [ Windows | certificate-based | generic | web ]

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Which Windows utility would be used to add an array? [ Credential Manager | Device Manager | System Restore | Disk Management ]

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A user wants to backup credentials saved on a Windows computer and store them in the cloud.Which Windows 10 tool would be used to back up all saved credentials? [ Back Up Credentials | Back Up Vault | Windows Backup | System Restore ]

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Back Up Credentials

Which utility creates a snapshot of the system that could be used to return the system to an operable state? [Hyper-V | Task Manager | Boot Manager | System Restore ]

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System Restore

When would the bootrec /fixmbr command be used?


A) When the computer shows the Invalid boot disk error
B) When you want to install more than one operating system
C) When you suspect one or more of the Windows operating system files have been compromised
D) When you want to record/log what happens as the computer boots

E) A) and D)
F) C) and D)

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A

List one way to avoid burnout in an IT job.

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One of the following (or other relevant ...

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In Windows 10, is System Restore enabled or disabled by default? [ enabled | disabled ]

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Which Advanced Boot Option is best to use if a computer stalls or slows down? [ Repair Your Computer | Last Known Good configuration | Safe Mode | Enable low resolution video | Safe Mode with Command Prompt ]

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Which two Windows applications are used to copy and move files and folders? [ Edge | Windows Explorer | File Exchange | File Explorer | Swap ]

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Windows Ex...

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